Corporate Governance &
Refund Policy.

This Refund Policy ("Refund Policy") governs all commercial transactions, software development contracts, retainer subscriptions, digital blueprint purchases, and consulting engagements entered into with Six Tenet LLC, a Wyoming limited liability company (Wyoming Secretary of State Filing ID: 2026-001987259), with registered offices at 30 N Gould St Ste N, Sheridan, WY 82801, USA ("Six Tenet", "Company", "we", "us", or "our").

Six Tenet delivers premium engineering services, bespoke software architectures, AI systems, and technical consulting. Because our work involves custom allocation of dedicated engineering talent, cloud infrastructure provisioning, and proprietary system design, refund eligibility is strictly delineated by service category as detailed below.

For custom software engineering, platform development, and bespoke automation builds governed by an executed Statement of Work (SOW) or Master Services Agreement (MSA):

For recurring fractional engineering, DevOps maintenance, and ongoing growth infrastructure retainers:

• Advance Invoicing & Non-Refundable Active Cycles: Retainers are invoiced in advance of each thirty (30) day service period to reserve dedicated engineering availability. Fees paid for the active monthly billing cycle are non-refundable once the cycle has commenced.
• Cancellation Notice Period: Clients may cancel ongoing retainer subscriptions by providing at least thirty (30) days advance written notice prior to the renewal date of the subsequent billing cycle. Services and support continue through the end of the paid cycle.
• No Hour Rollovers or Cash Conversion: Retainer hours represent allocated engineering capacity reserved exclusively for the Client. Unused hours within a given monthly cycle do not roll over to subsequent months and cannot be redeemed for cash refunds, credits, or fee deductions.

Six Tenet may make available downloadable technical blueprints, code templates, Notion workspaces, or system design specifications:

Efficient engineering execution requires timely collaboration and feedback. If a project is delayed due to Client inaction (e.g., failure to provide required API keys, staging access, content assets, or milestone feedback):

• Inaction Exceeding 30 Days: If the Client fails to provide required assets or communications for more than thirty (30) consecutive calendar days, Six Tenet reserves the right to place the project in a "Dormant" status and reallocate engineering personnel.
• Unspent Balances: Any unspent prepaid milestone funds will remain credited to the Client's account for up to six (6) months from the initial pause date. No cash refunds will be issued for dormant project delays caused by client inaction.
• Reactivation: Reactivating a dormant project may require an administrative re-onboarding fee and schedule rescheduling based on current engineering capacity.

We take pride in our engineering rigor and commitment to client satisfaction. In the event of a commercial or delivery disagreement:

Where a monetary refund or partial credit is expressly approved in writing by an authorized officer of Six Tenet LLC:

• Timeline: Approved refunds are submitted to our merchant processor within five to ten (5–10) business days following formal written execution of a Mutual Release Agreement.
• Method of Reimbursement: Refunds are credited exclusively to the original payment method utilized for the transaction (e.g., original credit card, ACH bank transfer, or wire account).
• Currency: All transactions and refunds are settled strictly in United States Dollars (USD). Six Tenet is not responsible for international exchange rate variations, conversion losses, or intermediary bank wire fees applied by the Client's financial institution.

To submit a formal billing inquiry, request milestone review, or discuss an existing invoice, please contact our financial operations desk: